Seeeasy App DocsWhy can't the app play back recordings?
Troubleshooting steps when playback is unavailable in the app
Q. Why can't the app play back recordings?
- For a camera, check whether it supports recording playback, whether a TF card is inserted, and whether the TF card status is normal. It is recommended to format a new card before use.
- For an NVR, check whether a hard disk is installed, whether it is connected properly, and whether the disk status is normal. A new hard disk must be formatted on first use.
- If both of the above are fine, check whether a recording schedule has been configured on the camera or NVR.