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Why is there no sound on the app's two-way talk?

Troubleshoot audio issues with the app's intercom feature

Q. Why is there no sound on the app's two-way talk?

  1. The camera itself does not support audio.
  2. The camera supports audio — check whether the audio feature is enabled and whether a pickup microphone or speaker is connected.
  3. The camera is a third-party device connected via the ONVIF protocol, and its audio is not compatible, so the intercom fails.
  4. Check whether two-way talk is already in use somewhere else — for example, on the camera or NVR web UI, or on the NVR's local interface.

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Q. Why is there no sound on the app's two-way talk?